If you’re like most of us in Tulsa, you want your car to handle well. That’s the job of your suspension system.

There are different types of suspension systems, but they all work on the same basic principles. First, there are the springs, which bear the weight of the car. The most common springs are coil or leaf – although we see air springs and torsion bars more often. The springs do most of the work.

Visit our Tulsa location for an inspection of your suspension.
Cartec Automotive Service
2524 S Harvard Ave
Tulsa, Oklahoma 74114
918-747-1840

But if all you had were springs, your vehicle would be bouncing around like a bobble head. That’s where the shocks come in. They control the rebound of the springs and smooth out the up and down motions. They also keep the tires on the road, and you in control. Some Sedans use struts. Struts are a combination of shocks and springs, together in a more compact system.

Shocks wear out slowly over time, so it’s hard to notice when they get badly worn. One way to tell is to look for an uneven, cupping wear on your tires. If the shock or strut is leaking fluid, it needs to be replaced. If your car feels floaty in turns or if the front end dips a lot when you stop, it is time to get your shocks checked. Your owners’ manual will tell you when your shocks should be changed – it’s usually between 15,000 and 30,000 miles or 24,000 and 50,000 kilometers .

When you replace a shock, be sure to replace all four. Then your car will have an even suspension and will handle much better. Talk with your service advisor about how you drive. No, not your traffic violations, but how often you carry heavy loads, tow a trailer or drive in rough terrain. If you do a bunch of that, you’ll need a heavy duty shock.

Regular shocks use hydraulic fluid and air as their dampening system. Premium quality shocks and struts use compressed nitrogen gas instead of air. Gas shocks don’t get air bubbles that affect the performance of regular shocks. If you do a lot of high performance driving, off-roading or just want added comfort and control, think about getting premium gas shocks or struts.

Replacing your struts may take your car out of alignment, so be sure to get an alignment at the same time. So, to smooth out the bumps on the road of life, change your shocks and struts when they need it.

At Cartec Automotive Service we hear from a lot of people who are excited about the new diesel engines that will soon be available in passenger cars and SUV’s. But our Oklahoma friends are often curious about the preventive maintenance requirements. People may not know that diesel engines have long been used extensively in Europe and Asia. In fact, in some markets, there’re nearly as many diesel powered passenger cars as there are gasoline.

Here’s who’s announced or is expected to announce new diesels for North America: BMW, Mercedes, Audi, Volkswagen, Nissan, Honda, Toyota, Hyundai and Subaru. Of course, the US auto makers will be expanding their diesel offerings as well. Diesels will become a very big deal here in Oklahoma.

You may ask, why has it taken so long getting to Oklahoma and North America? There are a bunch of reasons like fuel tax policies and such, but the biggest hurtle was that Oklahoma diesel fuel had a high sulfur content – too high for the latest generation of highly refined diesel engines. Recent government mandates to remove sulfur now opens up Oklahoma to the engines the rest of the world’s been enjoying for a long time.

Why are diesels so popular worldwide? Well, for starters, diesels get up to 30% better fuel economy than gas engines. And they last a lot longer. And modern diesel engines are refined, quiet and powerful – and there’s none of that black smoke we used to see.

Some people may think that diesels create more pollution. But, you need to rethink diesels. Environmental pollution standards for diesel cars and light trucks are scheduled to be as strict as they are for gasoline vehicles. A modern diesel engine is as clean as a gas engine.

You may also have heard a lot in the news about bio-diesel. The exciting thing about diesels is that they’re not limited to fossil fuels. They can run on fuel made from vegetable oil. There are refineries that make diesel fuel from cellulosic waste like woodchips from lumber mills. There’s even this cool new process where a special strain of algae is used to convert carbon dioxide, water and sunshine into bio-diesel. That’s still a ways off, but you can see that diesel can become a sustainable source of fuel.

And, there are not a lot of trade off’s with diesel in terms of performance. A modern passenger car diesel is very smooth, quiet and quick. Most folks wouldn’t notice any difference. For those who tow trailers and haul heavy loads, diesels will be an improvement.

Now diesel engines are heavy duty, so they cost more than gas engines. But they get better fuel economy – so the break-even point is largely dependent on the difference between Oklahoma gas and diesel prices at the pump and how many miles you drive. And diesels have a higher resale value.

Now, let’s get back to diesel maintenance. You have to keep in mind that most of the new diesels are just coming in, or will be over the next couple of years, so we don’t have the maintenance schedules to make direct comparisons yet.

But going off what we already have in Oklahoma, we can expect fluid drain intervals to be similar to gasoline engines. Diesels do require very clean fuel, air and oil, so their filters are much higher capacity than gasoline filters and cost more. The engine air filter needs to be changed more frequently as well.

Repair costs are similar. As with gasoline engines, proper maintenance is the key to long engine life and to avoiding repairs. So pretty much what we have come to expect with gas vehicles; coolant system service, transmission service, power brakes, power steering, differential, filters, fuel system, and so on. And the payoff for you, if you’re the kind that likes to keep your vehicles for a long time, is that a properly maintained diesel engine can last for hundreds of thousands of miles.

There are some things Broken Arrow consumers should know about Tulsa automotive service and repair. First and foremost, Cartec Automotive Service cares about you and your family’s safety. And we really appreciate your business. Cartec Automotive Service in Tulsa wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for Cartec Automotive Service need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Tulsa or Broken Arrow driver may not realize the business and environmental regulations Cartec Automotive Service must comply with. Of course that costs money too. Like any business, overhead is a big factor.

When you go into a Broken Arrow restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for Cartec Automotive Service. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Tulsa customers are happy to see them succeed as a Oklahoma automotive business.

Contact Cartec Automotive Service to learn more about our extensive auto service training.
You can find us at:
2524 S Harvard Ave
Tulsa, Oklahoma 74114
Or call us at 918-747-1840

Your Tulsa service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Broken Arrow area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.

Cartec Automotive Service appreciates this great review of automotive service from AutoNetTV.

Buying a new car in Tulsa is always a big financial decision. The allure of that new car smell is powerful, to be sure. But what if your current car is still in good shape? How do you decide?

People in Tulsa who’ve been used to driving a new car every three to five years may be having second thoughts in this economy. For many, the question is, how does the certainty of a new car payment stack up against uncertain repairs for a car that may be out of warranty?

For purposes of our discussion, let’s assume you live right here in Tulsa and have a five year old vehicle. It’s now paid off. If you keep it, you fear that there’ll be some repairs over the next five years, but you really don’t know what to expect. For help we turned to Edmunds.com.

Edmunds.com has compiled maintenance and repair information for cars and trucks. With this data, they project likely service and repair costs for a particular make and model. They’re able to use manufacturer’s maintenance schedules and repair histories for the projections.

Of course, these projections can’t predict what will happen to your vehicle in Tulsa, but they do give you information to use in your decision.

Let’s look at the numbers for a five year old Toyota Camry V-6. In this example, the combined maintenance and repairs for the five year period is $5,748. This works out to an average of $96 a month. The year-by-year averages range from a low of $49 a month to $124 a month.

So compare $96 a month with a new car payment. And it’s actually better news than that; you would still have maintenance expenses with a new car, so the repair element could be less than half that figure.

Here are numbers for some other five year old vehicles from around Tulsa:

• Ford Escape – $116 a month
• Chevy Silverado – $131 a month
• Jeep Grand Cherokee – $138 a month
• Hyundai Accent – $85 a month.

Now, if your vehicle is older than five years, have a chat with your Tulsa service advisor at Cartec Automotive Service. We see hundreds of vehicles through our bays every month and we know your car. See if there’s any particular problem common with your vehicle that you might see over the next couple of years.

And of course, the best way to keep future repair costs down is to take care of all your scheduled maintenance. This is especially important in older vehicles that have had time to accumulate some deposits.

There are special motor oil formulations that help clean older engines and protect and recondition their seals and gaskets.

We hope this eliminates some of the unknowns in the decision to keep or trade.

Give us a call if you have any questions:
Cartec Automotive Service
2524 S Harvard Ave
Tulsa, Oklahoma 74114
918-747-1840

Life’s full of surprises in Tulsa Oklahoma, some of which cost money. A leaky roof, a broken tooth, or an unexpected car repair. Cartec Automotive Service of Tulsa Oklahoma and AutoNetTV have done some research on how we can budget for proper vehicle care.

Everyone in Tulsa Oklahoma does our best to budget for scheduled vehicle maintenance. What’s hard is unexpected repairs. The truth is that our vehicles can stay on the road longer than ever before with proper maintenance. That’s because of improved vehicle design and manufacturing quality. But some of those same improvements also lead to higher repairs costs.

Let’s take the fuel pump. Previous generations were often stranded by the side of the road by vapor lock. This occurred when the gas vaporized between the gas tank and the fuel pump. Fuel just stopped flowing.

You had to sit and wait until the car would start again. To alleviate the problem, fuel pumps are now located inside the gas tank. This is a great solution, but when the fuel pump fails, it’s a much more expensive proposition to replace it.

Sealed wheel bearing assemblies are another example. These wheel bearings can’t be serviced – you just have to replace the entire assembly when it starts to fail. That costs several times as much as service on non-sealed bearings.

So we all benefit in Tulsa Oklahoma from design improvements, but we need to plan for repairs down the road.

There’s a tool that can be found on Edmunds.com that you can use to prepare your service and repair budget.

Let’s suppose you have a 2003 Toyota Camry – a very popular car in Tulsa Oklahoma. It’s now paid for and you’d like to keep it running for the next three years. You can go to Edmunds’ True Cost to Own calculator and enter your vehicle’s data. The calculator will provide estimates of what it’ll cost to service and repair your vehicle over the next five years. The estimate is based on where you live in or near Tulsa Oklahoma, manufacturers’ recommendations and repair experience for your particular model.

Of course these are just estimates – there’s no way to predict what’ll actually happen to the car in your driveway, but it’s a good starting point.

The calculator also has estimates for depreciation, financing, insurance, taxes and fuel costs.

Let’s focus on maintenance and repair. This table shows that the average monthly cost of maintenance and repairs is eighty-three dollars. That may sound like a lot, but compare it to a new car payment.

So if you set aside eighty-three dollars a month, you’d go a long ways towards taking care of routine maintenance and being prepared for the unexpected repairs that arise.

Of course, you can’t predict when something will go wrong or what it’ll cost, but at least you have a reasonable target to shoot for.

Some people around Tulsa Oklahoma are afraid of what can go wrong with their older car so they buy a new one. That’s fine if you really want a new car, but if you properly maintain your older vehicle, you’ll save a lot of money on new car payments and insurance. It just makes good economic sense.

Get with your Tulsa Oklahoma service advisor at Cartec Automotive Service and work out a plan for keeping your vehicle on the road.

You can visit Cartec Automotive Service at 2524 S Harvard Ave in Tulsa, Oklahoma 74114 or just give us a call at 918-747-1840.

No matter how well they’re made, cars are bound to have problems with their design or manufacturing. When the government thinks a problem is really serious, they require the manufacturer to issue a recall notice to Tulsa residents and to fix the car free of charge. The manufacturer then tries to contact everyone who owns that type of car in Tulsa and elsewhere until the work is done.

If you have questions about vehicle recalls, give us a call:
Cartec Automotive Service
2524 S Harvard Ave Tulsa, Oklahoma 74114
918-747-1840

These recalls always affect safety, so you need to take them seriously. It’s really easy to find out if a vehicle is being recalled. For links to government sites, look in the AutoNetTV website.

Other website include: carfax.com; autobytel.com; and dmv.org. All of these sites have free recall searches.

Recalls are pretty serious and don’t happen all that often. But sometimes cars have less serious problems that you still might want to know about. In this case, manufacturers issue what is known as a Technical Service Bulletin – or TSB. These bulletins tell service centers how to repair a problem that occurs frequently or is especially difficult.

The pros receive updated information through subscription plans, which are sometimes available in consumer versions too. You can buy access to these for an annual fee.

Whatever your source, pay attention to vehicle recalls to keep you and your passengers safe.

One might say the most challenging part of being an automotive service technician at Cartec Automotive Service in Tulsa Oklahoma is diagnosing a problem before it can be fixed.

Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing.

Let us introduce you to something we’ll call Customer Detective Work – that is helping your Tulsa Oklahoma technician find clues to what’s wrong.

We start with the detective basics: What, Where and When. Play along with me. You come in to Cartec Automotive Service and your car is making a funny sound.

• Q: Where’s the sound?
• A: Around the right front wheel.
• Q: What kind of sound?
• A: Kind of a clunk, clunk sound.
• Q: When do you hear the sound?
• A: When I turn and accelerate.
• Q: Right and left? Forwards and back?…

Do you see where we’re going? You’re gathering additional information to help your Tulsa Oklahoma technician know where to start. Based on your car and the tech’s experience, he’ll know where to look and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says “making a funny noise”.

When you think you need to bring a vehicle in, make some notes about the problem. Rather than just saying “it’s leaking”, tell the tech the color of the fluid, and approximately where under the car you see the puddle.

Things like ‘the car is stalling or sputtering’ are often very hard to diagnose because they’re intermittent. They may not happen every time you drive and usually aren’t happening when you actually bring the car in. So, it is a big help for you to describe what’s happening in as much detail as possible.

Your Tulsa Oklahoma technician at Cartec Automotive Service will need to be able to duplicate the problem if possible so he needs to know details, like ‘it stalls after it’s been driven for about 20 minutes and I go over 50 miles an hour’.

If the tech can experience the problem personally, he’s better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.

Everyone in Tulsa Oklahoma knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Cartec Automotive Service
2524 S Harvard Ave
Tulsa, Oklahoma 74114
918-747-1840

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the 1% of the population that reads your owners’ manual in Tulsa Oklahoma.

And if you have more than one car or Sedan, the complexity is multiplied. You’d need a computer to keep track of everything. Well, that’s how your Tulsa service center does it. They subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and where and how you drive when you are out in our Tulsa Oklahoma area need to be taken into account. Talk about these things with your service advisor at Cartec Automotive Service and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us do at least some of that around Tulsa Oklahoma and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last 3 months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that starts degrading its effectiveness even when it’s just sitting there.

A lot of people in Tulsa Oklahoma don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think ‘Vaseline’. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your service advisor at Cartec Automotive Service. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs in Tulsa Oklahoma.

Take a look at the auto tips video in this post for more information.

Most folks around Tulsa have had a flat tire. You know it’s inconvenient and a pain. Our tires are important. Keeping them in good working order isn’t just a big safety issue – it also has a financial impact. With high gas prices, we’ve all heard about the importance of keeping proper tire pressure to save on gas. In addition, proper inflation promotes even tread wear so your tires last longer.

There’s another danger to under-inflated tires. Low tire pressure puts added stress on the structure of the tire itself, causing it to break down prematurely. Also, under-inflated tires generate more heat which also reduces tire life. So get those slow leaks fixed quickly – don’t just keep airing them up every few days. You want to avoid serious tire damage.

Tires can also be damaged by road hazards in and around Tulsa. Punctures, cuts and impacts on curbs or potholes can also cause damage that could lead to tire failure. Sometimes, it’s something that a visual inspection would reveal. Take the opportunity to check your tires when you’re gassing up. Look for slashes, missing chunks, nails or screws in the tread or just uneven wear. Of course check the air pressure too.

Now tire damage can be on the inside where you can’t see it until it’s removed from the wheel. Such damage could come from a severe impact, driving on a flat or even just low pressure. Some punctures can cause internal damage that are too severe to be repaired. You may see our Cartec Automotive Service professionals take the time to remove your flat from the rim and inspect the inside before repairing it, which means we’re just following good procedure.

Now some tires just can’t be repaired. A puncture may be too large to plug. Also, the puncture could be in a location that’s not safe to repair like in the sidewall or outer portion of the tread. So called run-flat tires should not be repaired because their design is such that internal damage can’t be detected by a visual inspection.

It is also important that repairs should only be done by a qualified tire specialist like the ones we have at Cartec Automotive Service. You can buy self repair kits – save those for emergencies, like when you’re off-roading and need a quick fix so you can hobble back to civilization and get professional help. If you need to use a repair-in-a-can product, remember it’s a temporary measure only and your tire needs to be properly repaired as soon as possible.

Here are some other considerations: Repairing a flat may void your tire manufacturer’s warranty – just something to keep in mind. Also, if you repair a speed rated tire, you should not use it in any motorsports or operate it above legal speed limits. Your tire professional will repair your tire whenever it’s safe to do so and he’ll advise you when it’s better to replace it. So watch those curbs and keep the air – on the inside.

Cartec Automotive Service
2524 S Harvard Ave, Tulsa, Oklahoma 74114
918-747-1840

Your engine is like a finely choreographed dance. All the parts have to work together. If the timing is off at the ballet, dancers crash into each other and fall down. It the timing is off in your engine, it may not run at all. One of the most intricate dances in your engine, has to do with the combustion cycle.

Your Sedan engine has cylinders in which a piston travels up and down. At the top of the cylinders are valves open to bring in the air and fuel. And there are valves that open to let out the exhaust after the fuel has been burned.

Call Cartec Automotive Service at 918-747-1840 for answers about your timing belt, or drop by our Tulsa Oklahoma service center on 2524 S Harvard Ave, 74114

It’s critical that the values be timed to open and close at precisely the right time in the combustion cycle, or the engine will run poorly or not at all.

The timing belt is responsible for rotating the shafts that control the valves. It’s vital and precision work. Timing belts are made of very tough flexible material. They can last a long time. But they eventually wear out and can break. The consequences can be disastrous.

In some engines, the valves actually protrude far enough into the cylinders that they could come in contact with the piston. If the timing belt breaks, the pistons will smash into the valves. Valves get bend or broken. If the engine is spinning fast enough, the broken parts will shred the cylinder head as well. Repairing this damage can cost several thousand dollars.

It’s a sad day when this happens; especially since it usually can be avoided. Manufacturers have issued recommendations for when you should replace your timing belt. For some engines, it’s at 60,000 miles. For others it’s at 90,000 miles or more. If you’re approaching 60,000 miles, or have passed it, make sure you check your owner’s manual or with your Tulsa Oklahoma auto service advisor at Cartec Automotive Service for when the timing belt should be replaced. Don’t let this one slip by.

Now some timing belts are visible and can be inspected. Others are hidden under a protective cover and are hard to get to. Some timing belts also drive the water pump. If you have a leaky water pump, the coolant will contaminate the timing belt and could make it fail sooner. So if you have this kind of engine, get it in to Cartec Automotive Service for an inspection right away if you have a coolant leak.

Most people in the Broken Arrow area with this engine design end up with a new timing belt when they replace the water pump. And when you’re having your timing belt replaced on schedule, check with your Tulsa Oklahoma auto service advisor at Cartec Automotive Service to see if it makes sense to install a new water pump, even if it isn’t currently having problems, since most of the labor is already being done any way for the timing belt replacement.

As a heads up; larger engines will often have metal timing chains rather than belts. The chains don’t need to be replaced like belts.

We’ve already told you how very expensive it can be to get your car running again after a timing belt fails. You also need to know that replacing the timing belt is very labor intensive and is one of the most costly maintenance services you will have. So if you will be at the point where your timing belt should be replaced in the next year or so, ask for an estimate from Cartec Automotive Service in Tulsa Oklahoma so you can begin to prepare for the expense.

We at AutoNetTV are committed to helping you make your driving experience as safe and economical as possible. Cartec Automotive Service, your Tulsa service center, can be a valuable partner. Please take advantage of their knowledge and experience, and check out http://AutoNetTV.com for more great auto tips.